Head Of Automation & Orchestration

Responsibilities

This is a strategic leadership role responsible for building and scaling the enterprise automation capability. The role combines technology depth, advisory mindset, and delivery ownership to drive next-gen automation including Agentic AI.

Key Role Expectations

• Lead end-to-end Automation CoE for the enterprise
• Transition from traditional RPA to Intelligent Agentic Automation and Orchestration
• Champion innovation, value realization, and transformation
• Act as a bridge between business, technology, and strategy
• Be a hands-on leader, not a supervisory manager

• Enterprise Automation & Orchestration Leadership
• Define long-term automation & AI roadmap
• Scale adoption across business units
• Establish governance, standards, and best practices
• Drive enterprise-level value realization
• Improve / evolve the overall value proposition of the existing set up.
• Solutioning & Technology Leadership

• Provide end-to-end automation and orchestration solutioning
• Drive innovative problem solving by leveraging optimum tools / technologies (represented below but not limited to):
• RPA platforms (AA, UiPath)
• AI/ML, GenAI, Agentic frameworks
• Data engineering & visualization
• IDP and workflow automation
• Enable integration of automation with enterprise tech ecosystem
• Delivery & Value Realization
• Own program delivery across multiple initiatives
• Track KPIs, ROI, and business impact
• Drive continuous improvement and optimization
• Build a strong automation pipeline
• Stakeholder Management
• Partner with senior leaders across functions
• Influence decision-making with data and insights
• Drive change management and adoption
• Team Leadership
• Lead and develop 3 direct reports
• Build future-ready skills within the team
• Create a high-performance, non-supervisory culture
• Vendor & Commercial Management
• Manage vendor ecosystem and contracts
• Optimize cost, licensing, and platform investments
• Drive partner-led innovation where required
• Innovation & Future State
• Lead transition to Agentic Automation & Orchestration model
• Build automation capability as a strategic differentiator
• Proactively showcase innovation internally and externally

• Enterprise-wide influence (not limited to one function)
• Opportunity to shape next-gen automation (Agentic AI)
• High visibility with senior leadership
• Strong culture with employee-centric approach
• Entrepreneurial environment with no supervisory layers