Process Specialist - US Insurance Ops

Responsibilities

• View request, RFP, RFQ submitted by Sales offices and index the document for quote in varies principal applications
• Review, analyze and process indexing, quoting in accordance with business process documents
• Efficiently and effectively process groups request to meet or exceed document indexing expectations
• Ensuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processing
• Demonstrates ability to work on routine matters with minimum supervision
• Demonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at work
• Ability to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisor
• Ability to use own initiative in team environment
• Provide timely response to queries from internal and external stakeholders
• Compliance to PGS policies and Flexibility as per business needs
• Develop strong partnership with peers, mentors, support functions and leaders

Bachelors degree or equivalent –15yrs of Formal Education from recognized and accrediated University.

• Minimum 1-3 years experience of transaction processing in Insurance and Financial Domain preferred
• Typing skills – 30 to 35 Wpm, 30 to 35 Npm, 98% accuracy
• Good written, Comprehension and Verbal Communication Skills
• Willingness to work in rotational shift
• Proficient in MS office with Advance Excel
• Strong Analytical skills

• Detail-oriented, good comprehension and communication skills, interpretations skills