Sales Coordinator

Key Responsibilities:

• Maintain billing tracking and reporting sheets to ensure accurate sales operations.
• Create client WhatsApp groups, send greetings, and share handbooks to enhance client engagement.
• Monitor all client communication channels to ensure smooth interactions and follow-ups.
• Prepare and distribute quotations accurately, ensuring timely client responses.
• Track equipment divisions (Dumbbell & Plate) and ensure timely delivery.
• Send payment reminders and follow up on outstanding dues.
• Prevent lead clashes by monitoring allocation among sales staff.
• Collect daily tele caller reports and maintain proper documentation.
• Record walk-in clients and client visits for accurate tracking.
• Identify and track new arrivals of equipment to support sales operations.
• Share Minutes of Meetings (MOM) after sales meetings with relevant stakeholders.
• Assist with CRM software implementation, updates, and process adherence.
• Handle hotel bookings for clients when required.
• Create presentations for sales meetings and ensure timely communication of software updates and process changes.

Key Skills & Competencies:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in reporting.
• Proficiency in MS Office, CRM software, and digital communication tools.
• Ability to coordinate effectively between clients, tele callers, and sales teams.
• Analytical mindset to track, report, and support sales processes.

Qualifications & Experience:

• Bachelors degree in Business, Management, or related field preferred.
• Minimum 1–3 years of experience in sales coordination, client management, or administrative support.
• Experience in fitness, retail, or service industry is a plus.