UX / In-App Content Writer

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Qualification: 

Bachelor’s degree in User Experience, Technology, Engineering courses or equivalent 

preferred.  

Responsibilities:  

• Write clear and concise content across multiple touch points (including labels, 
• navigational elements, dialog boxes, menus, email templates, tutorials, notifications).  
• Drive consensus across teams and advocate for solutions that balance the needs of 
• multiple stakeholders.  
• Ensure consistency is maintained across the application.  
• Review business requirements to create copy that fits.  
• Participate in the product development process to ensure the design is intuitive.  
• Conduct competitor analysis and user research to inform content strategy. 
• Optimize and refine existing copy based on changing requirements.  
• Create and maintain a content style guide and rationale documentation for in-app content 
• standards.  

Requirements and Skills: 

• Minimum 4+ years of experience in in-app content (UX) writing.  
• Excellent written and spoken communication skills.  
• Working knowledge of UX and digital content principles.  
• (Preferred) Basic knowledge of Figma.  
• Knowledge of accessibility standards 
• (Preferred) Experience working with B2B and Cat digital, construction/mining/Energy & 
• Transportation industries.  
• Experience with wireframes or functional specs is a plus