Sales Associate - Retail

Department Icon Operations Maintenance & Support
Posted: 3 weeks ago
0-1 years
Dubai, United Arab Emirates
Operations Maintenance & Support
work from office
Full Time
Closes 22 Nov 2026

Posted: 3 weeks ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

1. Customer Service & Sales:

  • Greet customers warmly and assist them in identifying their needs and preferences.
  • Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.
  • Maintain in-depth knowledge of the store's product range, ongoing promotions, and brand initiatives.
  • Handle customer inquiries and complaints professionally, escalating when necessary.
  • Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.

2. Store Operations:

  • Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.
  • Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.
  • Follow stock management processes including receiving, price tagging, and storing of products.
  • Assist in periodic stock takes, inventory audits, and reporting of discrepancies.

3. Cash Handling:

  • Operate the POS (Point of Sale) system efficiently.
  • Accurately process customer transactions, returns, and exchanges.
  • Handle cash and card transactions in compliance with company policies and procedures.

4. TeamCollaboration:

  • Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.
  • Communicate operational challenges, customer feedback, or product-related issues promptly to store manager to support continuous improvement and customer satisfaction.

Skills

OperationsCustomer SatisfactionCustomer ServiceStore OperationsStore ManagerInventoryStore

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