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Job Description
We’re recruiting for Field Service on Demand engineers
Good DC and basic fibre hands on experience, 3-4 experience in Data Center experience
Job Responsibilities:
- Servers (Virtual & Physical)
- Storage & Backup Device
- Network Switches
- Firewalls
- Routers
- Physical Cabling
Technical Tasks List
- Rebooting routers, servers, storage devices or other equipment
- Identify/Analyze fiber issues by using OTDR/LSPM/VFL
- Installing loop backs
- Racking and de-racking and upgrade of any device installed.
Operations Tasks List
- Updating and Recording of activities in relevant IT Ticket Management System
- Coordinating and agreeing attendance time and date with key stakeholders
- Provide support either through phone, remote tools, or in person at onsite
- Perform installation as needed either through physical or network medium
Technical Skills
- Good general understanding of IT principles such as Networks, Hardware and Domains
- Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting, H&E support
- Knowledge of server/client operations in a domain environment including Active Directory
- Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipments, Rack and Stack of the equipment/cable
#Dispatch Role: On demand Support
#Preferred Freelancer
Skills
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