Zonal Head - Sales - Complete Vehicle Finance Vertical - North

Description :

Job Summary :

- We are seeking an experienced and result-oriented professional for the role of Zonal Head All Wheels to lead and manage the complete Vehicle Finance business operations across North India. The role will be responsible for driving business growth across Tractor Loans, Commercial Vehicle Loans, and New & Used Car Loans while ensuring strong dealer performance, market penetration, customer satisfaction, and profitability for the zone.

- The ideal candidate should possess deep expertise in vehicle finance, dealer management, team leadership, and market expansion strategies, along with strong knowledge of the North India automotive financing ecosystem.

Key Responsibilities :

Business & Sales Management :

- Drive and achieve zonal sales targets across Vehicle Finance products including:

• Tractor Loans

• Commercial Vehicle Loans

• New Car Loans

• Used Car Loans

• Lead business operations across North regions including Delhi-NCR, Haryana, Uttar Pradesh, and Punjab.
• Develop and implement strategic sales and market penetration plans to maximize business growth.
• Ensure achievement of retail finance, wholesale finance, disbursement, and market share targets.

Dealer & Channel Management :

• Manage and strengthen relationships with dealer partners across the zone.
• Monitor dealer performance and ensure alignment with organizational business goals.
• Identify opportunities for dealer network expansion and business development.
• Drive dealer productivity, engagement, and profitability initiatives.

Team Leadership & Performance Management :

• Lead, mentor, and manage regional sales teams across multiple locations.
• Define KPIs, monitor performance metrics, and conduct regular business reviews

.

- Build a high-performance culture through coaching, training, and performance management initiatives.

Customer & Market Development :

- Build and maintain strong relationships with :

• Fleet owners

• Institutional clients

• OEMs

• Channel partners

• Identify new market opportunities and expand business presence in untapped territories.
• Monitor competitor activities, pricing trends, and market developments to maintain

competitive advantage.

Operations & Collections Management :

• Ensure smooth execution of end-to-end vehicle finance operations.
• Monitor collection efficiency and control receivables across the zone.
• Work closely with risk and operations teams to maintain portfolio quality and minimize delinquency.

Customer Retention & Service Coordination :

• Collaborate with service and spare parts teams to enhance customer satisfaction and retention.
• Ensure superior customer experience through effective issue resolution and relationship management.

Reporting & Compliance :

• Prepare and present monthly, quarterly, and annual business performance reports.
• Ensure adherence to company policies, regulatory requirements, and compliance standards.
• Maintain strong governance and operational discipline across the zone.

Required Skills & Competencies :

• Strong expertise in Vehicle Finance / Wheels Finance business
• Deep understanding of Tractor, Commercial Vehicle, and Car Finance markets
• Dealer management and channel development expertise
• Excellent sales, negotiation, and relationship management skills
• Strong leadership and team management capabilities
• Strategic thinking and market expansion abilities
• Strong analytical and business planning skills
• Collection and portfolio management knowledge
• Excellent communication and stakeholder management skills