Account Manager

What Were Looking For

Were looking for an Account Manager whos not just great at client communication but also understands performance marketing inside-out. Youll be the glue between our internal teams and our clients, ensuring seamless communication, strategy alignment, and top-notch service delivery.

Who Were Looking For

A stellar Account Manager who:

• Builds strong client relationships
• Lives and breathes performance marketing
• Thrives in fast-paced, high-growth environments
• Is organized, proactive, and outcome-focused

What Youll Do

Client Communication

• Be the go-to contact for clients via WhatsApp, Email, Slack
• Keep communication timely, proactive, and clear

Performance Reporting

• Share weekly performance insights
• Craft detailed monthly reports: KPIs, learnings, next steps
• Collaborate with internal teams for clear, valuable analysis

Meeting Management

• Schedule and lead structured client calls
• Drive accountability on action items

Relationship Building

• Understand client goals + challenges
• Nurture long-term success
• Work with finance on billing/contracts

Strategic Thinking

• Proactively contribute to campaigns + strategy
• Suggest insights that drive real results

Who You Are

• A clear communicator who builds trust
• Data-driven and solution-oriented
• A project management ninja
• A strategic partner, not just a messenger
• Passionate about D2C + performance marketing

What You Bring

• 13 years in account/client servicing at a marketing or branding agency
• Solid understanding of D2C, branding, and performance marketing
• Hands-on with tools: Google Sheets, Slack, Notion, PM platforms
• Ability to translate briefs into actionable strategies
• Bachelors degree or equivalent experience