Assistant Manager Or Manager – Finance & Accounting

Roles & Responsibilities：

• l Oversee service delivery of assigned processes or accounts.
• l Manage people – identify and develop high potential talent.
• l Be the owner of delivery performance (ensure SLA and KPI meet target)
• l Drive continuous improvement of delivery.
• l Promote digitalization and lean concept and culture into team and operation.
• l Maintain good relationship with customers.
• l Coordinate and integrate with peers and cross-functions/teams globally.
• l Ad-hoc assigned by line manager or upper management.

Skills & Qualifications：

• l Person must be from BPO Background with Global Mindset
• l Extremely good in Planning and Managing the project migration with defined guideline in efficient manner
• l Very good knowledge and experience in the Finance and Accounting domain to guide the team and address performance Issue, if any-- with mitigation plan and quality assurance
• l Very good in building and maintaining strong relationships with Customers and all the Stake holders.
• l Good enough to understand quickly and effectively to meet customer expectations with very good communication skill
• l Strategic mindset with problem solving and analytical skills
• l Must have Experience of managing a team of 15/20 Staffs
• l Provide time to time support to other Team/Managers as required
• l Open to work in any Shift as per the Business Requirement.
• l Very good presentation and power point skill is a MUST.