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Job Description
- Position: Manager/Sr. Manager
- Department: Strategic Account Management
- Location: Mumbai / Pune
- Experience: 8+ Years
JOB SUMMARY:
- An experienced enterprise business professional who will be responsible for driving sales and
- contribute to the topline. The SAM is responsible to understand the business, single & Most
- important bearer of Relationship with Enterprise Customer with Ownership of Entire Customer Life
- Cycle for the assigned Enterprise Customers.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE:
- Responsible for the incremental revenue growth on both IT product and services offerings.
- Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision.
- Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions.
- Seeding New Products & Services - Cross Selling & Up selling - to enhance overall revenue
- Work closely with OEM Account Managers in designated accounts and workout winning strategy.
- Business planning & Accurate Forecasting - on Revenue, Order booking, Gross Addition, Gross Net, Net Addition, Churn, Billing, Collection & Bad debts.
- Coordination with Other teams for same account across teams to ensure sync in terms of tariff offering, other circle acquisitions, Order fulfilment, Issues Resolution & various other day to day activities
- Monitor the service delivery and service assurance aspects are in line with agreed SLA / MSA
- Facilitating Collections Team to ensure timely payments and reduction in bad debts Manages detailed Account dossier and update periodically.
- Adhere and comply to all processes and systems of organization.
- Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives.
Functional skills required to execute the role:
- In depth knowledge on Enterprise IT/Networking/Security/Cloud service business along with IT Hardware business.
- Ideal candidate should be from SI/OEM/OEM partner background
Skills
AccountsSalesAccount ManagementCollectionsCross SellingStrategic Account ManagementBillingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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