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Job Description
Sales Operations Manager - Pharma
- Location: Mumbai BKC
- Experience: 8+ Years | Pharma General Trade
- The Sales Operations Manager will be responsible for driving sales performance across
Responsibilities
- Manage distributor and stockist networks across Pan India
- Ensure strong secondary movement at chemist and retailer levels
- Manage and optimize distributor performance, including primary sales, stock availability, billing efficiency, and ROI
- Strengthen general trade channels - retailers, chemists, and wholesalers
- Monitor and improve distributor field force productivity (daily calls, POB, conversion ratios)
- Analyze sales data, secondary trends, and productivity metrics
- Track region-wise performance and growth drivers
- Provide actionable insights to improve sales and distribution efficiency
- Maintain strong reporting systems and dashboards
- Track daily, weekly, and monthly sales performance vs targets
- Monitor secondary sales and stock movement at distributor level
- Ensure adherence to call average, coverage, and productivity benchmarks
- Review POB (Product Order Booking) and conversion efficiency regularly
- Conduct periodic field visits and joint working with team members
- Monitor stock levels, expiry management, and product availability
- Track scheme utilization and ROI effectiveness
- Review outstanding payments and ensure timely collections
- Identify performance gaps and implement corrective action plans
Requirements
- Strong understanding of D2R (Distributor to Retail) and D2S (Distributor to Stockist) models
- Graduate (Science/Pharma preferred); MBA in Sales/Marketing.
- Strong academic record throughout SSC, HSC, Graduation and MBA.
- 5 years of experience in pharma general trade sales operations along with 2 years of leadership experience in a sales function.
- Minimum 3-5 years in handling distributor-driven markets
- Strong exposure to secondary sales management and channel expansion
- Experience in managing field teams (ASM/FSO level)
- Good analytical and data interpretation skills
- Strong execution ('hustling') capability with ability to drive outcomes in a fast- paced environment.
Skills
Sales OperationsPharma SalesGeneral TradeDistributionChannel ManagementSalesSalesSales ManagementPrimary SalesSales OperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Resonacle is a strategic HR consulting firm putting emphasis on staffing solutions for middle and Top level management in Global Pharmaceuticals & Chemical organizations. We are having expertise in handling recruitment for Corporate, R&D, Manufacturing & Functional support. Team Resonacle has made many people realize their dream by providing them right opportunity in Pharmaceutical & Chemical companies. We have expertise to assist in hiring of healthcare & Chemical industry with updated technical industry understanding and market mapping continuously. We aim at helping organizations for their hiring solution with best fitted human resources with TAT. We proudly say " We Can Close Any Vacant Position in Pharmaceutical & Chemical"
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