Back Office Employee

Company Description RK Global Exporter is a specialized international exporter of industrial products, serving clients across India and abroad. The company has established strong partnerships with customers in the UK, USA, and UAE by offering high-quality products at competitive prices. RK Global Exporter focuses on reliability and efficient operations, ensuring client requirements remain the top priority. The team works closely with experienced export professionals to deliver seamless, timely supply and exceptional service to every client.

Role Description This is a full-time, on-site Back Office Employee role based in Vadodara. The Back Office Employee will support daily administrative and operational tasks related to orders, documentation, and coordination with internal teams. Responsibilities include maintaining accurate records, preparing invoices and export-related documents, updating databases, and assisting with basic finance and sales support activities. The role involves responding to internal and external queries, ensuring smooth communication between departments, and supporting customer service teams with order status and logistics information. The Back Office Employee will also help streamline processes to improve efficiency and ensure timely execution of business operations.

Qualifications

• Candidates should possess strong Back Office Operations skills, including data entry, documentation management, and record keeping.
• Candidates should possess effective Communication skills for coordinating with internal teams and external stakeholders.
• Candidates should possess Customer Service skills to support client inquiries and ensure a professional, service-oriented approach.
• Candidates should possess basic Finance skills such as handling invoices, tracking payments, and supporting finance-related documentation.
• Candidates should possess Sales support skills, including order processing and assisting with quotations or follow-ups.
• Strong attention to detail, organizational skills, and the ability to manage multiple tasks efficiently.
• Proficiency in MS Office (Excel, Word, Outlook) and familiarity with business software or ERP systems is beneficial.
• Previous experience in export, logistics, or industrial products is an advantage.
• Minimum of a diploma or bachelors degree in Business, Commerce, or a related field preferred.