General Manager - US Payroll Operations - BPO
Human Resource (HR)/ Talent Acquisition
Job Description
Job Summary: Looking to get Placed? Try our Placement Guarantee Plan
Lead a 150+ member delivery organization supporting US Payroll and Back-office Services for US clients. Drive service delivery, client success, operational excellence, P&L and business growth while partnering with US stakeholders.
Key Responsibilities:
- Manage end-to-end US Payroll operations and large delivery teams.
- Ensure high-quality service delivery across Payroll, HR & Benefits.
- Build strong client relationships and handle senior-level escalations.
- Drive SOPs, process improvements, quality, and automation initiatives.
- Lead multi-shift operations, productivity, SLA, and P&L performance.
- 15 - 20 years of experience in US Payroll, HR, Shared Services, BPM, or PEO.
- Experience managing 100+ employees.
- Strong US client-facing and offshore delivery experience.
- Any Graduate/PG
Skills
HR OperationsPayrollCompensation And RewardsHR HeadHrIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Important dates & deadlines?
Application Deadline
25 Nov 26, 12:53 PM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
