Technical Service Engineer

Objective of the role

To coordinate all the site application & training function of the Region for Fosroc India, supporting the business in terms of developing applicator skills, training and engagement/retention strategy. This is a key strategic role for Fosroc regions, supporting the management in terms of Technical strategy execution, Billing, support, Quality and enhancing the company as a preferred choice amongst Opinion makers and Customers through innovative Constructive solutions.

Key Areas of Responsibility

• Manage all technical and application aspects before-during and post application in his territory
• Help on Sample application and site testing wherever required
• Be the custodian of all FES testing Equipment at the site level.

Co-ordinate, attend and record all periodic meetings between site in-charge and site engineer from client side along with applicator teams. Send MOMs to contract manager, RTSMs/CTSM.

• Ensure the implementation of all application steps, procedures and site audits as instructed by RTSMs
• Ensure accurate measurement of product applied at site and quantity of material consumed, report the variances of material consumption to RTSMs and the applicators.
• Make periodic reports weekly and monthly and check all RA bills. Also assist RTSMs and CTSMs and contract managers in closers for consumption of material and reconciliation.
• Keep record of all sites in his regions.
• Keep a tab and report on competitor activities in other part of the site(if any) and update it to Sales and RTSMs
• Report on any different product, which is applied at site by competitor.
• Training to applicator work force at sites.
• HSE & Application audit at different on-going sites