Senior Manager, Business Value Services

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Company Overview:

Salesforce is a Fortune 500 enterprise cloud leader with a market capitalization exceeding $250B, annual revenue of $38B, and over 85,000 employees globally. A pioneer in enterprise cloud computing, Salesforce is consistently recognized among the world’s most innovative companies and best workplaces.

Role Overview:

Salesforce is seeking a senior strategic advisor to articulate and quantify the enterprise value of digital transformation for our most strategic customers across ASEAN.

The successful candidate will shape executive agendas by translating Salesforce’s technology capabilities into measurable business outcomes — revenue growth, margin expansion, productivity gains, and risk mitigation. This role is ideal for an experienced industry and strategy leader with deep expertise in Telco and Technology industry.

As a Senior Manager within the Business Value Advisory team, you will partner with C-level stakeholders to define, justify, and govern large-scale transformation investments. You will report to the Head of Business Value Advisory .

Key Responsibilities

Business Advisory & Value Engineering

• Diagnose current-state business performance and identify value creation levers
• Develop robust financial models and investment-grade business cases
• Apply industry benchmarks and leading practices to quantify impact

Executive Engagement & Thought Leadership

• Elevate discussions from product capabilities to enterprise transformation strategy
• Lead C-suite workshops and board-level conversations
• Position Salesforce as a long-term strategic transformation partner

Value Governance & Realization

• Define measurable value metrics at program inception
• Track realized outcomes against approved business cases
• Provide corrective insights to optimize ROI and transformation impact

Cross-Functional Collaboration

This is a high-impact, customer facing role requiring strong stakeholder orchestration across Sales, Customer Success, Professional Services, and regional leadership teams. Success depends on the ability to influence within a global matrix organization while maintaining deep understanding of customer performance metrics and strategic priorities.

Performance will be measured by:

• Strategic impact across key accounts
• Executive influence and depth of C-level engagement
• Quality of investment justifications and value realization outcomes
• Enablement of frontline sales through differentiated value positioning

Experience & Profile

• 10+ years of professional experience, including 5+ years in strategy or management consulting. Deep experience in Financial Services and Technology is highly preferred
• Demonstrated expertise in financial modeling, ROI analysis, and executive-ready investment cases
• Strong strategic thinking, analytical rigor, and structured problem-solving capabilities
• Experience influencing senior stakeholders within global, matrixed environments
• Ability to operate independently in ambiguous, high-growth settings
• Business or Engineering degree required; MBA preferred
• Strong interest in enterprise technology and digital transformation

At Salesforce, Business Value Advisory sits at the forefront of enterprise transformation. This role offers the opportunity to shape executive decision-making across leading organizations in ASEAN while driving measurable business impact.

We offer highly competitive compensation and industry-leading benefits.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.