Business Operations Specialist

Title- Business Operations (Finance)

Department- Samsung CTV

Location- Mumbai

Education- MBA(Finance)/CA

Industry Preferred- Digital Ad Tech, Marketing Agencies, Video/Audio OTTs

Key Responsibilities:

Operations:

• Develop, implement, maintain and enforce Sales Operations processes, policies & workflows for the sales and business development teams
• Develop and maintain technical products and services documentation including network diagrams, configurations, standard operating procedures, and presentations for various approval and change management boards.
• Develop and maintain technical products and services documentation for ad vendor onboarding
• Develop and maintain documentation pertaining to business processes, systems operation, product development and other technical processes.
• Develop and maintain business guidelines and ensure they comply with internal global policies and external regulations. This involves working closely with Samsung legal, privacy, product and engineering teams.
• Onboard and maintain support tools to service the organization (i.e. Salesforce, Operative, JIRA, etc.)
• Understand the need for automating process, participation in regional inititatives for such optimization and execute.
• Work and adhere to our security policies, procedures and orders.

Commercial and Business:

• Develop and deploy strategy specific to vertical, key accounts/top tier segment client.
• Understand the product feature and devise a plan for GTM, pricing, yield and SOP for Sales and Solution Team.
• Review and set up the business deals T&Cs
• Co-ordinate subsidiary deal reviews of Content Partner (Smart TV Appliccations) deals.
• Identify opportunities for that will lead to an increase in sales or reduction in costs
• Create, maintain, and distribute up-to-date departmental reports as requested

Insights and Automations:

• Identify opportunities for automating reports, KPIs and work closely with Analytics team for implementation
• Participate in global and regional projects related to Analytics/Insights with thorough understanding, UAT and releases.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Strong verbal and written communication skills
• Experience in business analysis.
• Strong understanding of digital media, advertising and consumer electronics
• Strong problem-solving skills such as prioritization, critical thinking and hypothesis development
• Ability to craft complex, first of their kind deals and business models
• Proficiency with MS office tools in particular Excel and Powerpoint.
• Proficiency with Salesforce

What does success look like

• Detail orientated mindset, comfortable navigating complex contractual obligations and ensuring systems are followed that meet agreed contractual obligations.
• Proactive business mindset, driving business opportunities through to completion.
• Supporting Business Development and Product Management teams in establishing sustainable, revenue generating commercial partnerships that enhance our products.
• Outstanding multi-tasking and teamwork capabilities.