Senior Accountant - Collections

We are looking for a reliable and detail-oriented Senior Accountant to join our dynamic Finance Operations team. This role is critical to ensuring the accuracy and timeliness of customer billing, collections, and cash applications. The ideal candidate will be responsible for driving smooth receivables management, working directly with customers, internal stakeholders, and third-party billing platforms. Person will play a key role in safeguarding cash flow, minimizing aged receivables, and maintaining strong customer relationships through responsive and professional communication.
This is a high-ownership role best suited for someone who is proactive, meticulous with data, and thrives in a fast-paced, process-driven environment.

Customer Communication & Account Support

• Respond to customer inquiries related to account statements, payment status, and invoice clarifications.
• Provide banking and remittance details as needed to facilitate timely payments.
• Collaborate with the Collections Specialist on customer follow-ups, focusing on accounts < $100K or < 90 days overdue.
• Maintain accurate contact information and payment preferences for customer records.

Collections & Issue Resolution

• Monitor customer invoice activity on third-party platforms (e.g., Ariba, Coupa, Taulia).
• Coordinate internally with the Billing and Collections teams to address disputes, mismatches, and delayed payments.
• Escalate high-risk accounts or aged balances to the Collections Lead with appropriate context.
• Track resolution progress for assigned escalations and ensure timely closure.

 

Cash Application & Reconciliations

• Perform daily cash application by reconciling customer deposits with open invoices.
• Investigate payment discrepancies or unidentified receipts and coordinate with customers or internal teams for resolution.
• Support month-end close activities by ensuring accurate cash postings and clean AR ledgers.
  
  

Reporting & Platform Oversight

• Prepare and distribute daily AR/AP Flash Reports and contribute to aging trend analysis.
• Maintain a log of third-party billing platform activity and reconcile payments regularly.
Provide input for dashboards or weekly status reports to highlight AR performance and collection risk.




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• Bachelor’s degree in Accounting, Finance, or a related field (preferred).
• Minimum 5 years of experience in accounts receivable.
• Hands-on experience with ERP systems (e.g., NetSuite) and third-party billing platforms (Ariba, Coupa, Taulia).
• Proficient in MS Excel (vlookups, pivot tables, etc.).
• Strong attention to detail and organizational skills with the ability to manage recurring tasks with consistency.
• Effective communicator who can coordinate well across finance, sales, and customer-facing teams.