Insurance Process Associate

Employment Type: Full Time

Location: Remote

Experience: Insurance Operations, Policy Processing, Claims Processing, or Underwriting Roles

Company Description (Visit scryai.com to learn more)

Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.

We are looking for an Insurance Process Associate (SME) to bring deep expertise in insurance workflows, support process optimization, and guide solution alignment across Scry AIs insurance-focused offerings. This role is critical in embedding domain knowledge into AI-driven automation for improved efficiency, accuracy, and compliance.

Role Overview

As an Insurance Process Associate (SME) at Scry AI, you will act as a domain expert across insurance operations including policy administration, underwriting support, and claims processing. You will work closely with product, engineering, and client teams to ensure that solutions reflect real-world insurance workflows and industry standards.

This role is ideal for someone with strong hands-on experience in insurance processes who can translate operational knowledge into structured, technology-driven solutions in a fast-paced environment.

Key Responsibilities

Insurance Operations & Process Expertise

• Manage and analyze end-to-end insurance workflows including policy issuance, endorsements, claims, and renewals
• Identify inefficiencies, delays, and risk areas in operational processes
• Recommend improvements to enhance turnaround time and accuracy

Documentation & Compliance Oversight

• Review policy documents, claims records, and underwriting data
• Ensure compliance with regulatory and internal standards
• Support audit readiness and documentation accuracy

Domain Expertise & Solution Alignment

• Act as a domain expert for insurance workflows and processes
• Collaborate with product and engineering teams to align solutions with insurance use cases
• Provide inputs for automation workflows, document processing, and validation systems

Client Engagement & Advisory

• Engage with clients to understand operational challenges and requirements
• Provide expert guidance on improving insurance processes and efficiency
• Support pre-sales discussions by articulating domain-led value propositions

Collaboration & Knowledge Sharing

• Work closely with cross-functional teams including sales, product, and delivery
• Develop documentation, frameworks, and best practices for insurance processes
• Support internal enablement by sharing domain knowledge and insights

Required Qualifications and Skills

• Strong experience in insurance operations, claims processing, or underwriting
• Deep understanding of insurance lifecycle and documentation
• Ability to interpret policy documents and operational workflows
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Familiarity with insurance systems or digital platforms is a plus

Our Ideal Candidate

• Is a domain expert in insurance processes and workflows
• Can translate operational knowledge into structured, technology-aligned solutions
• Is proactive in identifying inefficiencies and improving processes
• Is confident in client-facing discussions and advisory roles
• Thrives in a fast-paced, operations-driven environment
• Is interested in AI, insurance technology, and process automation

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