Loan Operations Specialist

Employment Type: Full Time

Location: Remote

Experience: Loan Operations, Lending Operations, Banking Operations, or Credit Processing Roles

Company Description

Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.

We are looking for a Loan Operations Specialist (SME) to bring deep expertise in lending workflows, support process optimization, and guide solution alignment across Scry AIs lending and financial services offerings. This role is critical in combining domain knowledge with AI-driven automation to improve efficiency, accuracy, and turnaround time in loan operations.

Role Overview

As a Loan Operations Specialist (SME) at Scry AI, you will leverage strong expertise in loan processing, documentation, and operational workflows to support product, sales, and client engagements. You will be responsible for analyzing loan processes, identifying inefficiencies, and enabling the implementation of intelligent solutions aligned with real-world lending practices.

This role is ideal for someone with deep experience in loan operations who can translate operational workflows into structured, technology-driven solutions in a fast-paced environment.

Key Responsibilities

Loan Operations & Process Management

• Manage and analyze end-to-end loan lifecycle including origination, processing, underwriting, and servicing
• Identify inefficiencies, delays, and operational risks in loan workflows
• Recommend improvements to enhance turnaround time and accuracy

Documentation & Compliance Oversight

• Review loan documents including applications, financial statements, and credit records
• Ensure compliance with regulatory requirements and internal policies
• Identify discrepancies and support audit-ready processes

Domain Expertise & Solution Alignment

• Act as a domain expert for lending workflows and loan operations
• Collaborate with product and engineering teams to align solutions with lending use cases
• Provide inputs for automation workflows, document processing, and validation systems

Client Engagement & Advisory

• Engage with clients to understand lending processes and operational challenges
• Provide expert guidance on improving loan processing efficiency and compliance
• Support pre-sales discussions by articulating domain-led value propositions

Collaboration & Knowledge Sharing

• Work closely with cross-functional teams including sales, product, and delivery
• Develop documentation, frameworks, and best practices for loan operations
• Support internal enablement by sharing domain knowledge and insights

Required Qualifications and Skills

• Strong experience in loan operations, lending, or banking operations
• Deep understanding of loan lifecycle, documentation, and compliance requirements
• Ability to interpret financial and credit-related documents
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Familiarity with digital lending platforms or automation tools is a plus

Our Ideal Candidate

• Has deep expertise in loan operations and lending workflows
• Can translate operational processes into structured, technology-aligned solutions
• Is proactive in identifying inefficiencies and improving processes
• Is confident in client-facing discussions and advisory roles
• Thrives in a fast-paced, operations-driven environment
• Is interested in AI, financial services, and process automation

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