Project Manager

About Us

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes. Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at seismic.com.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

Overview

The Project Manager leads end-to-end SaaS customer implementations, serving as the single point of contact responsible for both technical solution delivery and project governance for commercial and mid-market engagements. We currently have 9 open positions for this role, supporting client onboarding from initial discovery through deployment and change management.

Who you are:

• 5+ years of experience in professional services, management consulting, customer success, or SaaS implementation roles.

• Proven track record of managing enterprise SaaS implementation projects end-to-end.

• Demonstrated technical aptitude to learn SaaS product architecture and conduct basic technical configurations.

• Strong stakeholder management skills with experience communicating across business, technical, and executive levels.

• Experience in leading initiatives with cross-functional teams on multiple concurrent engagements.

• Familiarity with project management tools (e.g., FinancialForce, Jira, Confluence, iCIMS).

• PMP or Certified ScrumMaster (CSM) certification is a plus.

• Bachelor's degree or equivalent experience. 

What you'll be doing:

• End-to-End Delivery Management: Manage a dynamic portfolio of 10-20 concurrent customer implementations, maintaining high work quality, adherence to schedules, and customer satisfaction.

• Consulting & Solutioning: Facilitate discovery workshops to understand business workflows, document requirements, and prescribe optimal platform configurations.

• Hands-On Technical Configuration: Perform platform configuration, content taxonomy structuring, and low-complexity technical setups (including SSO, sFTP, SMTP, user provisioning, and standard package modules). 

• Project Governance & Tracking: Maintain detailed project plans, track billable utilization and milestone completion, manage scope change orders, and issue weekly status reports. 

• Risk Management & Stakeholder Alignment: Proactively identify, communicate, and mitigate implementation risks, maintaining positive relationships with executive sponsors and project stakeholders.

• Training & Enablement: Facilitate client enablement sessions (virtual and onsite) to ensure effective user adoption and smooth handoff to Customer Success. 

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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.   

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