Front Desk Executive

Posted: 2 weeks ago
2-5 years
Kunal Canary Balewadi, India | Menlo Wagholi, India | MHUK Wagholi, India | The Address, India
work from office
Full Time
Closes 27 Nov 2026

Posted: 2 weeks ago
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Job Description

Role: We are seeking a proactive and customer-focused Guest Relations Executive to join our on-site sales team. This role will be pivotal in managing and enhancing the experience of walking clients visiting our real estate projects. The ideal candidate will have a strong background in customer service, preferably in real estate or hospitality, with a passion for delivering excellent client service and building lasting relationships.

Key Responsibilities:
  • Welcome and greet prospective clients visiting our real estate projects in a professional and courteous manner.
  • Provide personalized tours of model homes, showrooms, and amenities, highlighting key features and benefits.
  • Engage with clients to understand their needs, preferences, and budget requirements.
  • Answer inquiries about property features, pricing, financing options, and community amenities.
  • Assist clients with completing necessary paperwork and forms during the initial stages of the sales process.
  • Maintain a neat and presentable sales environment, ensuring all marketing materials and displays are up-to-date.
  • Follow up with clients via phone calls, emails, or in-person meetings to nurture leads and encourage further interest.
  • Collaborate effectively with the sales team to coordinate appointments and ensure a seamless client experience.

Qualifications:
  • Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or related field preferred.
  • Proven experience in guest relations, customer service, or sales, preferably in real estate or hospitality.
  • Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Knowledge of real estate sales processes and terminology is a plus.
  • Proficiency in MS Office Suite and CRM software

Skills

CRMCustomer ServiceCommunication

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