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Job Description
- Team performance: Lead and coach a team of pre-sales executives against daily and weekly targets for calls, connects, qualified leads and site visits.
- Lead management: Make sure every lead, whether from digital, channel partners, events or walk-ins, is contacted within the agreed response time and followed up until it closes out, with the CRM kept accurate.
- Funnel conversion: Track the funnel from lead to connect, qualified lead, visit scheduled and visit done. Spot where leads drop off and fix it.
- Quality: Build and refresh pitch scripts and objection handling for each project. Run regular call audits and give feedback.
- Working with sales: Coordinate with closing managers and site heads on visit scheduling, and feed their visit outcomes back into how the team qualifies leads.
- Working with marketing: Share lead-quality insights by source and campaign so spend goes where leads actually convert.
- Reporting: Send daily and weekly reports on team performance and funnel health to the cluster head.
- Building the team: Hire, onboard and train new pre-sales team members.
- 4–6 years in real estate pre-sales or tele-sales, including at least 1–2 years leading a team.
- A strong grip on funnel metrics, and comfort working in a CRM and Excel every day.
- A coach's mindset: you make callers better, not just busier.
- Fluency in English, Hindi and Marathi.
- Knowledge of Pune's residential market is a strong plus.
- A graduate degree in any discipline.
- Growth without limits — Real leadership scope from day one: shape the brand strategy for a portfolio scaling toward INR 5000 Cr+, with direct exposure to marquee developers and large-scale launches.
- Performance with rewards — A merit-driven culture where your strategy, your calls and your outcomes are visible at the top, not buried in a hierarchy.
- Collaborative culture — Work directly with founder-level leadership, in a transparent, "one team" environment built for people who want to build, not just execute.
- Purpose & impact — Own the brand for one of the most ambitious portfolios in the market, with the mandate to redefine how real estate is sold and marketed in India.
Skills
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