An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
This position is responsible for facilitating the customer s experience at X Dubai s attraction or facility. this position will reflect X Dubai s brand in a face to face interaction with customers and guests.
Responsibilities- Daily opening and closing procedures of XDubai Edgewalk.
- Supervising the progress and experience of each assigned group.
- Usher the guests.
- Fitting harness and helmets correctly and supervising the use of all safety equipment.
- Conducting pre-tour safety orientation for each tour group.
- Using customer engagement skills to ensure a memorable experience for each guest.
- Assuring the safety and wellbeing of guests throughout each tour.
- Help and resolve customer complaints and questions.
- Demonstrate a high level of customer service.
- Keep all filing up to date for database - sales and members.
- Servicing existing reservations of guests including upgrading, modifying. and taking payments for existing reservations.
- Go the extra mile to engage customers.
- Inform customer of deals and promotions.
- Assists in the upkeep of the facility.
- Assist and collaborate with the team on events and projects.
- Perform all other duties assigned by supervisor or manager.
- High school diploma or equivalent.
- Previous 3 years of experience in retail or customer service preferred.
Skills
Customer ServiceReservationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View all
New Operations Maintenance & Support roles in Dubai - United Arab Emirates.
One email a day. Unsubscribe any time.
