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Job Description
Company Description Shiv Sparv Hospitality Private Limited operates a premium resort in Goa, India, focused on delivering high-quality hospitality services and memorable guest experiences. The resort offers diverse accommodation options, including rooms, suites, and villas, complemented by amenities such as swimming pools, spa services, restaurants, and recreational activities. The company is committed to service excellence and continuous improvement across all guest touchpoints. Shiv Sparv Hospitality Private Limited plans to expand to locations including Manila, Port Blair, Havelock, and Neil Island, aiming to become a leading hospitality provider. This growth offers team members opportunities to contribute to new projects and be part of a dynamic, expanding organization.
Role Description This is a full-time, on-site Hospitality Sales Executive role based in Patna. The role involves identifying and developing new business opportunities, building relationships with corporate and individual clients, and promoting the companys resort offerings and packages. The Hospitality Sales Executive will manage the sales pipeline, prepare proposals, negotiate rates and contracts, and follow up on inquiries to convert leads into bookings. Daily responsibilities include coordinating with operations and reservations teams, maintaining accurate sales records and reports, and ensuring a high standard of customer service before and after bookings. The role also includes participating in local marketing activities, attending events or client meetings, and providing market feedback to support sales strategies and future expansions.
Qualifications
- Proven skills in hospitality sales, business development, and client relationship management, ideally within hotels, resorts, or travel services.
- Strong communication, presentation, and negotiation skills to engage diverse clients and close sales effectively.
- Ability to plan and prioritize work, manage a sales pipeline, and use CRM or similar tools to track leads and performance.
- Customer service mindset with the ability to understand guest needs, resolve issues, and ensure positive experiences.
- Comfort with local travel for client meetings, events, and promotional activities in and around Patna.
- Bachelors degree in Business, Hospitality Management, Marketing, or a related field is preferred.
- Relevant experience in hospitality or travel industry sales is highly beneficial; knowledge of resort or leisure travel markets is a plus.
- Ability to work collaboratively with cross-functional teams and adapt to a growing, multi-location hospitality organization.
Skills
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