Telesales Executive

Company Overview

At Shrinithi Insurance Broking Private Limited, we are committed to providing an exceptional experience to our customers, both in selecting the right insurance product and in delivering superior after-sales service. Based in Chennai and part of the Insurance Agencies and Brokerages industry, Shrinithi Insurance Broking leverages strong relationships with well-known insurance companies to offer clients optimal choices. Creativity, integrity, and customer service are at the heart of our operations.

Job Overview

Shrinithi Insurance B is seeking a motivated Telesales Executive to join our team in Chennai. This full-time position is ideal for freshers with 0-1 years of work experience. The role primarily involves interacting with potential clients to promote insurance products, which requires effective communication and persuasive skills.

Qualifications and Skills

• CRM software experience to efficiently manage customer interactions and data.
• Cold calling skills to proactively reach out to potential leads and introduce them to relevant products.
• Lead generation expertise to identify potential clients and nurture interest effectively.
• Proficiency in sales negotiation to facilitate beneficial agreements with prospective customers.
• Competency in objection handling to address and resolve client concerns adeptly.
• Knowledge of Salesforce to streamline sales processes and enhance productivity.
• Active listening skills to understand client needs and tailor product recommendations accordingly.
• Communication skills (Mandatory skill) to clearly articulate product features and benefits to clients.

Roles and Responsibilities

• Initiate telephonic interactions with potential clients to generate interest in insurance products.
• Efficiently manage customer information using CRM software and ensure accurate data entry.
• Identify leads and develop strategies to convert them into successful sales opportunities.
• Handle objections and queries from clients and provide appropriate responses and solutions.
• Meet and exceed sales targets and performance metrics as established by the management.
• Maintain relationships with clients to foster repeat business and referrals.
• Provide regular feedback to the sales team for process improvements and strategic insights.