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Job Description
Description:
The Chief Business Manager (CBM) is a senior leadership role responsible for driving overall business growth, profitability, and operational excellence.
The CBM will oversee strategic planning, revenue generation, market expansion, and cross-functional alignment to ensure sustainable business performance.
This role demands strong leadership, data-driven decision-making, and hands-on execution in a fast-paced, results-oriented environment.
Key Responsibilities:
Business Strategy & Growth:
- Define and execute the overall business strategy in alignment with organizational goals
- Drive revenue growth, market expansion, and profitability across business verticals
- Identify new business opportunities, partnerships, and revenue streams
- Monitor industry trends, competitor activity, and customer insights to shape business direction
Revenue, P&L & Financial Management:
- Own P&L responsibility, including budgeting, forecasting, and cost optimization
- Ensure achievement of annual revenue targets and margin objectives
- Work closely with finance teams on financial planning, performance tracking, and risk management
Sales, Marketing & Customer Success Oversight:
- Provide strategic leadership to sales, marketing, and customer success teams
- Ensure strong sales pipelines, high conversion rates, and effective go-to-market execution
- Oversee pricing strategies, contract negotiations, and key client relationships
- Drive customer acquisition, retention, and long-term value creation
Operations & Process Excellence:
- Oversee business operations to ensure efficiency, scalability, and compliance
- Improve internal processes, systems, and workflows to enhance productivity
- Leverage CRM, ERP, and business intelligence tools for data-driven decision-making
Leadership & Cross-Functional Collaboration:
- Lead and mentor senior managers and team leaders across functions
- Foster a high-performance culture with accountability, collaboration, and continuous improvement
- Work closely with product, technology, finance, HR, and legal teams to align execution with strategy
Governance, Reporting & Stakeholder Management:
- Prepare and present business performance reports, strategic plans, and forecasts to the board and leadership
- Ensure governance, compliance, and risk management across business activities
- Represent the organization in key client meetings, industry forums, and strategic discussions
Key Skills & Competencies:
Strategic & Functional Skills:
- Strong expertise in business strategy, revenue growth, and P&L management
- Proven experience in scaling businesses, market entry, and commercial leadership
- Deep understanding of sales, marketing, operations, and financial management
- Proficiency with CRM tools, analytics platforms, and business reporting systems
Leadership & Behavioral Skills:
- Visionary leadership with strong execution capability
- Excellent negotiation, communication, and stakeholder management skills
- Data-driven mindset with strong analytical and problem-solving abilities
- Ability to thrive in high-growth, fast-paced environments
Skills
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About Company
""The Shriram Life Insurance Company was founded with the objective of reaching out to the “common man” with products and services that would be helpful to him as he sets out on the path to “prosperity”. Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.""
The Shriram Life insurance company works with the purpose - To bring every family in the Indian society, especially the segment most vulnerable to the financial impacts of the loss of a breadwinner, into the safety net of Life Insurance.
Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.
The Shriram Group is one of the largest and well-respected financial services conglomerates in India. The Group's main line of activities in financial services includes chit fund, truck financing, consumer durable financing, stock broking, insurance broking, and life insurance. The Group has a customer base of 30 lacs chit subscribers and investors and operates through a network of 630 offices all over the country. The Group has the largest agency force in the private sector consisting of more than 75,000 loyal and dedicated agents.
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