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Job Description
Company Description Shriram Life Insurance is driven by a strong customer-centric approach, offering affordable, high-quality insurance solutions tailored to the needs of the average Indian. The company leverages technology-led innovation through digital platforms such as ShriMithra, Astra, ShriA, and the Smart Suraksha Card to deliver seamless and accessible services. With a deep commitment to both rural and urban India, Shriram Life Insurance ensures financial security reaches every corner of the country, with a significant share of business coming from rural areas. The organization is built on decades of trust, integrity, operational efficiency, and strong core values, providing a stable and purpose-driven environment for team members.
Role Description The Relationship Manager role is a full-time, on-site position based in Mysore. The Relationship Manager will be responsible for building and maintaining strong relationships with customers, understanding their insurance needs, and recommending suitable life insurance solutions. This role involves regular customer meetings, handling inquiries, assisting with policy issuance and servicing, and ensuring a positive customer experience throughout the lifecycle of the policy. The Relationship Manager will collaborate with internal teams to resolve customer issues promptly, support business growth through upselling and cross-selling, and contribute to local outreach initiatives in line with the companys customer-centric and inclusive approach. The position requires consistent on-site presence to engage with customers, agents, and partners in the Mysore region.
Qualifications
- Demonstrated ability in customer relationship management, including active listening, empathy, and trust-building with diverse customer segments.
- Strong sales, negotiation, and business development skills, with the capacity to identify customer needs and match them to suitable life insurance products.
- Effective communication and interpersonal skills, including clear spoken and written communication in English and local languages as applicable.
- Basic proficiency with digital tools and CRM systems, with openness to learning and using technology-led solutions and mobile applications.
- Solid organizational and time-management skills, including the ability to prioritize tasks, manage multiple customer accounts, and meet performance targets.
- Bachelors degree in any discipline is preferred; relevant experience in insurance, financial services, or customer-facing roles is an advantage.
- High level of integrity, professionalism, and commitment to ethical conduct, aligned with the companys core values.
- Willingness to work on-site in Mysore, travel locally as needed, and participate in field activities and customer outreach programs.
Skills
Business DevelopmentSalesCrm SystemsCustomer ExperienceCustomer Relationship ManagementUpsellingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
""The Shriram Life Insurance Company was founded with the objective of reaching out to the “common man” with products and services that would be helpful to him as he sets out on the path to “prosperity”. Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.""
The Shriram Life insurance company works with the purpose - To bring every family in the Indian society, especially the segment most vulnerable to the financial impacts of the loss of a breadwinner, into the safety net of Life Insurance.
Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.
The Shriram Group is one of the largest and well-respected financial services conglomerates in India. The Group's main line of activities in financial services includes chit fund, truck financing, consumer durable financing, stock broking, insurance broking, and life insurance. The Group has a customer base of 30 lacs chit subscribers and investors and operates through a network of 630 offices all over the country. The Group has the largest agency force in the private sector consisting of more than 75,000 loyal and dedicated agents.
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