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Job Description
Company Description Shriram Life Insurance is driven by a customer-centric approach, offering affordable and high-quality insurance solutions tailored to the needs of the average individual in India. The company focuses on technology-led innovation, with digital platforms such as ShriMithra, Astra, ShriA, and the Smart Suraksha Card enabling seamless and accessible services. Shriram Life Insurance maintains a strong commitment to both rural and urban markets, with a significant portion of business originating from rural areas to ensure wider financial security. Built on decades of trust, integrity, and operational efficiency, the organization emphasizes strong core values and long-term relationships with customers and partners.
Role Description The Relationship Manager is a full-time role based in Vijayawada with a hybrid work arrangement, allowing some tasks to be performed from home. The role involves managing and nurturing relationships with existing and potential policyholders, understanding their financial protection needs, and recommending suitable life insurance solutions. Daily responsibilities include conducting client meetings, follow-ups, and portfolio reviews, supporting policy servicing requests, and coordinating with internal teams to ensure timely resolution of customer queries. The Relationship Manager will also contribute to business development through referrals, local market networking, and participation in sales campaigns while maintaining accurate records in company systems and adhering to regulatory and organizational guidelines.
Qualifications
- Strong customer relationship management skills, including the ability to build trust, handle client queries, and maintain long-term engagement.
- Sales and business development capabilities, such as prospecting, cross-selling, and achieving targeted performance metrics.
- Good communication and interpersonal skills, with proficiency in explaining insurance products clearly and professionally.
- Basic digital literacy and comfort using CRM tools, mobile applications, and online platforms for managing customer interactions.
- Knowledge of life insurance or financial services is preferred, with an understanding of rural and urban customer segments considered an advantage.
- Bachelors degree in any discipline is desirable; relevant experience in insurance, banking, or financial services may be considered in place of formal qualifications.
- Ability to work in a hybrid setup from Vijayawada, manage time effectively, and comply with regulatory and company standards.
Skills
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About Company
""The Shriram Life Insurance Company was founded with the objective of reaching out to the “common man” with products and services that would be helpful to him as he sets out on the path to “prosperity”. Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.""
The Shriram Life insurance company works with the purpose - To bring every family in the Indian society, especially the segment most vulnerable to the financial impacts of the loss of a breadwinner, into the safety net of Life Insurance.
Operational efficiency, integrity and a strong focus on catering to the needs of the average Indian , by offering him high quality and cost-effective products and services, are the core values that drive the organisation. These values have been strongly adhered to over the decades and are now an integral part of the organisation’s DNA.
The company prides itself on its deep understanding of the customer. Each product or service is tailor-made to specifically suit the needs of the customer. It is this guiding philosophy of putting people first that has brought the group company closer to the grassroots and has made it the preferred choice for all truck financing requirements amongst the customers.
The Shriram Group is one of the largest and well-respected financial services conglomerates in India. The Group's main line of activities in financial services includes chit fund, truck financing, consumer durable financing, stock broking, insurance broking, and life insurance. The Group has a customer base of 30 lacs chit subscribers and investors and operates through a network of 630 offices all over the country. The Group has the largest agency force in the private sector consisting of more than 75,000 loyal and dedicated agents.
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