Business Development Executive

Company: Shybiz.com

Position: Business Development Executive (BDE)

Department: Sales

Employment Type: Full Time

Experience Required: 0 - 2 Years (Sales/Business Development)

Locations: Nagpur

Role Overview

We are looking for a dynamic Business Development Executive to drive sales of our restaurant billing software through online and offline channels. The ideal candidate has strong communication skills, an existing network in the restaurant/hospitality industry, and the technical aptitude to confidently understand and demonstrate the software to clients.

Key Responsibilities

• Identify, approach, and onboard restaurants, cafes, and restaurant chains as clients
• Generate leads through both online (calls, social media, digital outreach) and offline (field visits, networking, referrals) channels
• Conduct product demonstrations and explain software features and benefits to owners/managers
• Build and maintain strong relationships with restaurant owners, managers, and decision-makers
• Understand client requirements and recommend suitable solutions
• Handle client queries and objections professionally, and resolve customer complaints calmly to ensure satisfaction and retention
• Achieve and exceed individual sales targets
• Maintain accurate records of leads, follow-ups, and conversions
• Coordinate with the technical/support team for smooth client onboarding

Required Skills & Qualifications

• 0 to 2 years of experience in sales/business development (SaaS, POS, or restaurant billing software experience preferred)
• Strong communication and interpersonal skills
• Existing network in the restaurant/hospitality/F&B industry
• Basic technical understanding — able to grasp software functionality and explain it clearly to non-technical clients
• Comfortable working across both online and offline sales channels
• Prior experience in a startup environment is a strong plus
• Enjoys challenges and stays positive under pressure or targets
• Polite, patient, and calm while dealing with clients, including handling an upset or angry customer
• Strong leadership quality and ability to work independently
• Willingness to travel locally for client visits

Compensation Structure

• First 3 Months: Commission/incentive-based earnings on sales closed
• After 3 Months: Fixed base salary (based on performance) + ongoing incentives/commission