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Job Description
Company Description
SIONIQ is a leading AI-driven jewelry software provider dedicated to revolutionizing the jewelry industry with smart, data-driven tools. Our solutions empower businesses with real-time insights, advanced AI automation, and a customer-centric approach to enhance operations and drive sustainable growth. With a mission to be Indias top AI-driven jewelry software provider and a vision to expand globally, SIONIQ offers scalable solutions for businesses of all sizes.
Role Description
This is a full-time on-site role for a Malayalam Customer Support Lead located in Hyderabad. The Customer Support Lead will be responsible for overseeing customer interactions, providing technical support, ensuring customer satisfaction, and using analytical skills to enhance customer experiences.
Key skills:
- Addressing customer queries
- Experience on CRM
- Handling a team
- Client Handling
Skills
Customer SupportOperationsTechnical SupportCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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