Skeps - Program Manager

The core responsibilities for the job include the following :

Program and Delivery Ownership :

• Own end-to-end delivery timelines for lender-facing product initiatives.
• Drive projects from requirements collection through product detailing, development, QA, and UAT.
• Build and maintain project plans, milestones, and delivery trackers.
• Identify risks, dependencies, and bottlenecks early and work with teams to resolve them.
• Ensure commitments are clear, and delivery expectations are met in a fast-moving startup environment.

Client and Relationship Management :

• Serve as the primary delivery point of contact for US-based lender clients.
• Run regular check-ins, status updates, and milestone reviews with clients.
• Manage expectations, communicate changes clearly, and maintain strong client relationships.
• Translate client needs into clear requirements and next steps for internal teams.

Internal Stakeholder Coordination :

• Work closely with Product, Engineering, QA, and Business teams to keep work moving forward.
• Facilitate requirement discussions, planning sessions, and UAT coordination.
• Ensure everyone is aligned on priorities, timelines, and responsibilities.
• Proactively follow up on action items and unblock teams as needed.

Process and Startup Execution :

• Establish lightweight processes, documentation, and reporting suitable for a startup environment.
• Maintain clear visibility into delivery status for leadership and stakeholders.
• Continuously improve how programs are planned, tracked, and delivered as the company scales.

Requirements :

• 4 to 6 years of experience in program management, project management, delivery management, or a similar role.
• Experience managing end-to-end product or software delivery timelines.
• Strong organizational and execution skills with the ability to manage multiple initiatives at once.
• Excellent communication and stakeholder management skills.
• Comfort working in ambiguity and changing priorities typical of a startup.
• Ability to work effectively with both client-facing and internal teams.

Good to Have :

• Experience working with US-based clients.
• Exposure to fintech, lending, or financial services.
• Familiarity with Agile or iterative delivery environments.
• Experience using delivery tracking tools (e.g., Jira, Confluence, etc.).