Sales Manager - Used Car Loans

Sales Manager – Used Car Loan: Key Responsibilities

• Drive business growth and achieve monthly/annual sales targets for used car loans.
• Develop and manage relationships with used car dealers, brokers, and Direct Selling Agents (DSAs).
• Identify new business opportunities and onboard potential dealer and DSA partners.
• Lead, train, and motivate the sales team to improve productivity and performance.
• Monitor loan sourcing activities and ensure quality business acquisition.
• Coordinate with credit, operations, and collections teams for smooth loan processing and disbursement.
• Ensure compliance with company policies, regulatory guidelines, and KYC requirements.
• Track market trends, competitor activities, and customer requirements to develop business strategies.
• Review sales performance reports, MIS, and portfolio metrics regularly.
• Resolve dealer and customer escalations and maintain strong stakeholder relationships.
• Conduct field visits to dealers and branches to strengthen business engagement.
• Maintain portfolio quality by monitoring delinquency and supporting collection efforts when required.
• Plan and execute sales campaigns, promotional activities, and lead-generation initiatives.
• Ensure high customer satisfaction and provide excellent service throughout the loan journey
• Key Skills Required
• Dealer & DSA Relationship Management
• Business Development
• Sales Planning & Execution
• Credit and Loan Process Understanding
• Portfolio Management
• Negotiation & Communication Skills
• MIS & Performance Reporting
• Customer Relationship Management (CRM)