Email & Chat Process Intern (Entry Level) | Customer Support Communication | Remote

Email & Chat Process Intern (Entry Level) | Customer Support • Communication | Remote

Hiring: Email & Chat Process Intern (Entry Level)

SkillzenLoop is looking for professional and communication-focused Email & Chat Process Interns who are eager to build strong customer service skills, manage real-time communication, and gain practical experience in email support, chat assistance, and client interaction.

Roles & Responsibilities

Handle customer queries through email and chat support channels

Respond to customer concerns professionally and efficiently

Assist in resolving basic issues and escalating complex cases when required

Maintain accurate communication records and support documentation

Support customer satisfaction through clear and effective communication

Manage multiple conversations while ensuring service quality

Collaborate with teams to improve support workflows and response efficiency

Eligibility Criteria

Freshers and students are welcome

Good written English communication skills

Basic computer knowledge and typing proficiency

Ability to handle customer interactions professionally

Strong problem-solving and interpersonal skills

Attention to detail and organizational ability

Willingness to learn customer support processes

Internship Details

Mode: Virtual / Remote

Duration: Flexible

Stipend: ₹13,000/month

Perks & Benefits

Hands-on experience in email and chat support operations

Internship Certificate

Practical exposure to customer service workflows

Professional communication and support skill development

Top performers will receive 100% placement support

How to Apply

Interested candidates can apply by clicking on the Apply option.

Apply before 22nd May to be considered for this opportunity.