Inside Sales Lead - Vadodara, Gujarat

The Inside Sales Team Lead is a hands-on sales role responsible for both personally closing high-intent leads and coaching a team of three inside sales executives who handle inbound leads generated through performance marketing. This is a player-coach position — the person is expected to sell, not just supervise — and reports directly to the Co-Founder.

Personal Sales Ownership

• Personally handles and closes a portfolio of high-intent leads (demo requests, pricing inquiries)

• Sets the working standard for response time, call quality, and consultative selling that the team follows

Team Coaching & Training

• • Runs a daily huddle reviewing prior-day lead misses and same-day priorities
• • Audits a sample of recorded calls per executive each week against the qualification script and gives direct, specific feedback
• • Leads onboarding and ramp-up training for any new inside sales hire

SLA & Pipeline Management

• • Owns the lead response SLA dashboard — tracks adherence daily and identifies where leads are sticking
• • Escalates blockers or recurring issues directly to the Co-Founder
• • Ensures real-time CRM status updates across the team for every lead

Cross-Functional Collaboration

• Shares lead quality feedback by campaign/source with the Performance Marketing and Content teams

• Coordinates with Regional Sales Managers when leads need field follow-up

Hiring & Onboarding Support

• Provides input during interviews when the inside sales team needs to grow

• Builds and maintains training material (scripts, objection handling, CRM hygiene playbook)

• • Team-wide SLA adherence percentage
• • Team lead-to-demo and lead-to-sale conversion rate
• • Personal closing number
• • Average call quality score across the team

• • 3–5 years of inside sales / telesales experience, ideally in consultative selling rather than order-taking
• • A demonstrable personal closing track record prior to any team responsibility
• • Prior experience training, mentoring, or informally guiding other sales executives
• • Comfortable owning CRM data and basic performance reporting

• • Hands-on and execution-oriented — leads from the front rather than purely supervising
• • Direct communicator, comfortable giving and receiving candid feedback
• • Data-driven in diagnosing where leads are dropping off in the funnel

• Competitive, with fixed pay plus performance-linked incentives tied to the KPIs above. Final structure commensurate with experience.