Supply Manager

About SmartQ

SmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.

In the last decade, weve transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.

Since our inception in 2015, weve become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the worlds largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.

At the heart of SmartQ is a culture shaped by four core pillars:

Great People | Great Food | Great Experience | Greater Good

These values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.

To dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn Life page. It offers an authentic glimpse into the journey you could be part of: https://www.linkedin.com/company/smartq-bottlelabs/life/cdc290f8-ff81-4e7f-9c96-37d842f936c4/viewAsMember=true

Are you passionate about nurturing relationships with clients Does the role of engaging with vendors excite you If your answer is a resounding yes, then we are looking for you.

As a Supply Manager at SmartQ, your primary role will revolve around ensuring that the companys needs are met efficiently and effectively through its relationships with vendors. In addition, your role will also revolve around identifying potential vendors, evaluating and selecting vendors, negotiating contracts, monitor vendor performance, identify potential risks, ensure compliance adherence, and seek opportunities for continuous improvement, among much more.

If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology Join us now!

Key roles and responsibilities:

• Onboarding Organized QSRs, Restaurants, Hotels, Cafes, Cloud/Dark kitchens onto SmartQ
• Visit Kitchens & audit, understand capacity, strength of partners
• Maintaining a database with compliance & execution of agreements
• Cultivating and nurturing valuable relationship with vendors
• Resolve any payment related/other issues with partners
• Channelizing client requirements to well performing partners
• Allocation of suitable partners to client requirements
• Communicate new client proposals to partners effectively with negotiation on quotes
• Work along closely with City Head /Sales Team to work upon the new proposals and help materializing the new sales
• To help vendor partner to learn & achieve the Automation processes as Smart Q new initiatives

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Qualifications:

• Overall 6+ years experience with a minimum 2 years in a similar role
• Graduate/Diploma in Vendor Management/BHM discipline
• People oriented and good team player
• Sound knowledge and experience of working with food partners
• Results Oriented, be accountable and hold accountable
• Proven experience in managing in a similar environment
• Excellent process and product knowledge
• Self-motivated, agile and ability to adapt to a changing environment

Message from CEO:

Weve come to realize that were not merely in the B2B Food service industry; were in the business of Capturing Hearts. We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, lets play our part in making this world a more beautiful place.