Softobiz Technologies - Program Manager - ERP & Finance Transformation

• Job Title : Program Manager ERP & Finance Transformation.
• Location : Kochi.
• Mode : Work From Office.
• Position Summary:

• We are seeking an experienced Program Manager to lead ERP and Finance transformation programs for our enterprise clients.
• This dedicated consulting role will oversee the implementation of Microsoft Dynamics 365 Business Central and Finance & Operations as part of our clients' digital modernization initiatives.
• The successful candidate will work closely with client organizations while representing Softobiz's delivery excellence and consulting methodology.

Key Responsibilities:

Program Leadership & Delivery:

• Lead end-to-end ERP and Finance transformation programs for enterprise clients including planning, execution, and delivery.
• Develop comprehensive program roadmaps and timelines aligned with client business objectives.
• Coordinate multiple project workstreams including ERP implementation, data migration, and process optimization.
• Establish program governance frameworks and reporting structures for client and Softobiz stakeholders.
• Manage program scope, timeline, and deliverables in accordance with Softobiz project methodologies.
• Provide regular program updates to both client executives and Softobiz leadership.

Client Relationship Management.

• Serve as primary Softobiz representative for ERP transformation programs.
• Work closely with client senior leadership, department heads, and operational teams.
• Facilitate workshops and steering committee meetings with key client stakeholders.
• Manage relationships with diverse client stakeholder groups across various business functions.
• Coordinate with client IT teams on technical infrastructure and integration requirements.
• Ensure strong client satisfaction and relationship management throughout engagements.

Project Coordination & Quality Delivery:

• Oversee multiple concurrent project workstreams within transformation programs.
• Coordinate with other Softobiz consultants and technical teams working on engagements.
• Manage dependencies and risks across project workstreams.
• Monitor project progress and implement corrective actions when needed.
• Facilitate change management and user adoption initiatives specific to client organizational cultures.

Business Process & Change Management:

• Lead business process analysis and optimization initiatives for client operations.
• Coordinate change management activities across client organizations.
• Ensure successful user adoption and training program delivery for diverse stakeholder groups.
• Manage organizational impact assessment and mitigation strategies.
• Support development of new policies and procedures aligned with client business models.
• Facilitate knowledge transfer between Softobiz team and client staff.

Required Qualifications:

• Program Management Experience - 8+ years of program management experience with large-scale ERP transformation initiatives.
• Proven track record managing Microsoft Dynamics 365 implementations for enterprise clients.
• Experience with finance system implementations and business process optimization in consulting environment.
• Strong understanding of program management methodologies and consulting delivery frameworks.
• Experience managing complex client engagements and multiple project workstreams.
• Consulting & Client Management Skills.
• 3+ years of consulting experience with enterprise clients, preferably in technology implementations.
• Strong client relationship management and stakeholder engagement skills.
• Ability to represent consulting firm professionally and manage client expectations.
• Experience working on-site with clients and managing consulting team deliverables.
• Proven track record of successful program delivery in consulting environment.

Technical & Business Knowledge:

• Deep understanding of ERP systems and finance transformation processes.
• Knowledge of Microsoft Dynamics 365 Business Central and Finance & Operations.
• Experience with system integrations, data migration, and technical project coordination.
• Understanding of financial processes including accounts payable, receivable, and general ledger.
• Familiarity with various industry operations including property management, trading, or wholesale markets.
• Leadership & Communication Skills.
• Strong leadership capabilities for both client-facing and internal team management.
• Excellent communication and presentation skills for executive audiences.
• Experience managing cross-functional consulting teams and coordinating with client teams.
• Ability to influence and drive consensus across diverse stakeholder groups.
• Strong problem-solving and decision-making skills in consulting environment.

Preferred Qualifications:

• Program/Project Management certification (PMP, Prince2, MSP, or equivalent).
• Experience with Microsoft technology stack and Azure cloud platforms.
• Previous consulting experience across multiple industries including property management, trading, or wholesale operations.
• Change management certification or formal training.
• Experience with Agile and Waterfall project delivery methodologies in consulting context.
• Degree in Business, Finance, IT, or related field.
• Engagement Structure.