SquadStack.ai - Senior Product Manager - Voice AI Platform

About SquadStack.ai - SquadStack.ai is on a mission to transform the $450B global customer experience market.

We're building an AI-native, vertically integrated platform that combines AI agents, human agents, software and deep workflow orchestration to deliver sales & cx services-as-software at scale.

• If you're excited about building products at the frontier of AI, voice, and platform abstraction-this is your playground
• Role Overview:
• NOTE : We require candidates from Product based background only.

• We're looking for a Sr. Product Manager who's equal parts strategist, builder, and visionary-someone who wants to shape the future of AI in customer experience.
• In this role, you'll lead the development of our Voice AI platform and the go-to-market for our agentic voice AI.
• This is a high-ownership, zero-to-one opportunity to define product strategy, scale infrastructure, and empower developers and businesses to build with SquadStack's AI capabilities.

What you'll be doing:

Product Strategy & Vision:

• Define and lead the roadmap for our Voice AI platform, aligning product initiatives with the company vision.
• Work with leadership to translate abstract ideas into product strategy and modular platform offerings.
• Stay ahead of trends in LLMs, agentic workflows, voice AI, and platform ecosystems.

Product Development & Execution:

• Collaborate with engineering, design, and data science to ship high-quality, high-leverage products.
• Translate user needs into APIs, SDKs, and platform components that external teams can build on.
• Lead the product lifecycle end-to-end-from problem discovery to post-launch iteration.

Go-to-Market & Ecosystem Building:

• Design a thoughtful GTM strategy with business teams: pricing, positioning, self-serve onboarding, and documentation.
• Work closely with sales, marketing, and success to drive adoption across enterprises and SMEs.
• Gather feedback from early adopters, devs, and internal users to iterate fast.

Stakeholder Management:

• Serve as the product bridge across internal teams (infra, sales, CX ops)
• Evangelise platform thinking across the company-driving clarity on where we build vs expose.

What We Want:

Required:

• 7-8 years of experience in product management, preferably in AI, SaaS, or PaaS.
• BTech degree is a must
• Ex-Engineers or Technical/ Data Background (but now product-focused)
• Understand AI-native or workflow orchestration products
• Have worked on extensible platforms or developer products
• Can marry infra thinking with product-led GTM, and build for both enterprise and SME/long-tail devs
• Clear, compelling communication; can explain complex concepts to both engineers and execs.

Preferred:

• Hands-on experience building or launching PaaS or workflow automation tools.
• Founder or early-stage startup experience-bias for action and clarity under chaos.
• Exposure to LLM tooling, voice AI, or agentic workflows.

• Compensation: Competitive!
• Joining: ASAP!
• Location: Noida
• Why join us?

• Build at the cutting edge of AI & CX
• Work with a high-context team that values speed, clarity, and ambition.
• Influence not just product, but company direction-PMs become revenue drivers at our org
• Competitive salary, ESOPs, and the opportunity to own a large surface area of impact.