Customer Support Representative

Job Opening: Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: White House Building, Block 3, 6th Floor, Begumpet.

• Job Type: Full-Time work from Office
• Experience: Freshers & Experienced Candidates Welcome
• Industry: BPO / Customer Service

• About the Role:
• Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our
• Voice Process team as Customer Support Executives. This role involves assisting customers via
• phone, addressing queries, resolving issues, and delivering excellent service that enhances
• customer satisfaction.
• If you're passionate about customer service and looking to grow with a reputable organization,
• wed love to hear from you!

• Key Responsibilities:
• Handle inbound and outbound customer calls in a professional and courteous manner
• Understand and resolve customer queries efficiently and accurately
• Maintain detailed and updated customer interaction records
• Escalate complex issues to senior team members when required
• Meet daily/weekly targets related to call quality, productivity, and customer satisfaction

• Required Skills:
• Strong verbal communication skills in Hindi and English
• Active listening and logical problem-solving ability
• Patience, empathy, and a customer-first attitude
• Basic computer literacy and typing proficiency
• Team player with a positive and adaptable approach

• Eligibility Criteria:
• Qualification: 12th Pass / Graduate (any stream)
• Age: 18 years and above
• Freshers are encouraged to apply
• Immediate joiners preferred

• Salary & Benefits:
• Attractive salary package.
• Bonus and incentives.
• Provident Fund (PF) & ESIC applicable

• Job Location:
• Square Business Services Pvt. Ltd.
• Begumpet, White house Building, Block 3, 6th floor.

Interview Process:

Walk-in For Interview

Timings : 10:00 AM to 5:00 PM

Contact Us:

HR Shashi :- hidden_mobile

Join one of the fastest-growing customer support teams and kickstart your career with

Square Business Services Pvt. Ltd!