International Voice Support Executive

Department Icon IT / Software Development & Related
Posted: 1 year ago
0-4 years
Punjab
IT / Software Development & Related
Work from Office
Full Time

Posted: 1 year ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

    As an International Telecaller at our IT / Software Services company located in Phase 8B, Sector 74, Mohali, you will play a crucial role in engaging with clients globally and ensuring an exceptional customer experience. Your responsibilities will include:

    • Making Outbound International Calls to prospective & existing clients for follow-ups, service updates, and lead generation.
    • Handling Inbound calls and professionally addressing client queries.
    • Maintaining accurate records in CRM systems and ensuring updated communication logs.
    • Building and strengthening Client Relationships with effective communication.
    • Collaborating with internal teams to resolve client concerns and ensure smooth coordination.

    To excel in this role, you should meet the following qualifications:

    • Minimum 6 months of experience in international calling (voice process).
    • Excellent spoken & written English communication skills.
    • Strong interpersonal and client-handling skills.
    • Familiarity with CRM tools & Microsoft Office.
    • Basic understanding of IT / software services is an advantage.
    • Flexibility to work in Rotational Shifts (4:00 AM - 6:00 PM).
    • Weekend availability is required.

    Working with us, you will have the opportunity to:

    • Be part of an innovative IT company with global clients.
    • Gain International Exposure and career advancement opportunities.
    • Enjoy a Collaborative and Professional work environment.
    • Earn performance-based incentives and rewards.
    • Access a supportive, growth-oriented workplace where your efforts are recognized.

    This is a Full-time job opportunity. Experience in Telecommunication for 1 year is preferred. The work location is in person.

    Feel free to speak with the employer at +91 hidden_mobile to learn more about this exciting opportunity.,

Skills

Microsoft OfficeCRM ToolsVoice ProcessClient HandlingInternational Calling

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

Similar Jobs

View all
Loading...
Bag Logo
Jobaaj
Get jobs like this by email

New IT / Software Development & Related roles in Punjab.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.