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Job Description
- As a Customer Service Advisor at a leading BPO in Bhubaneswar, you will have the opportunity to kickstart your career in a dynamic work environment that encourages growth and learning. We are looking for graduates, whether freshers or with up to 1 year of experience, who possess excellent communication skills in English and Hindi, along with basic computer knowledge. Immediate joiners are preferred for this role.
You will be responsible for managing inbound and/or outbound customer queries, providing product/service information, troubleshooting and resolving customer issues, and maintaining accurate records of interactions. The salary offered for this position ranges from 14,000 to 17,000 in-hand, along with performance-based incentives. The process may involve Domestic/International Voice or Non-Voice, depending on the profile, with rotational shifts (Day/Night) and 6 working days a week.
This is a full-time, permanent position suitable for freshers. The benefits include health insurance, paid sick time, paid time off, and Provident Fund. The work location is in person at Bhubaneswar, with the expected start date being 21/04/2025. A Bachelor's degree is preferred for this role, and fluency in English is required.
Join us as a Customer Service Advisor and embark on a rewarding career path with ample opportunities for personal and professional growth.,
Skills
Customer ServiceCustomer SupportBasic Computer KnowledgeExcellent Communication Skills In English HindiIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
In a world where customers consistently interact with your brand across multiple channels—including digital and social—we at Startek value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client.
Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand.
Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies.
It’s a robust approach. We’ve partnered with global brands for over 3 decades now —working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent.
Our partnerships have always been about more than building emotional connections with customers; they are about using artificial intelligence, omnichannel orchestration and providing CX insights & technologies, that has the power for digital transformation We do this across 46 locations in 13 countries, with over 40,000 employees managing almost half a billion customer interactions every year for over 150 clients in different industries.
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