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Job Description
We are looking for a proactive and customer-focused Chat/ Email Support Executive to join our support team
Desired skills:
- Handle customer queries via chat and email, providing timely and accurate support.
- Be well-versed with our products and services to assist customers effectively.
- Communicate clearly and professionally in both Hindi and English.
- Coordinate with internal teams to ensure quick resolution of issues.
- Collect customer feedback and upsell services where relevant.
- Ensure all interactions are properly logged and documented.
- Prior experience in chat/email support preferred.
- Flexible to work in rotational shifts, including weekends.
- Excellent written and verbal communication skills.
- Knowledge of additional languages is a plus.
Skills
HindiBlended ProcessEmail SupportChat SupportEmail ProcessChat ProcessProcessExpression BlendIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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