Chat And Email Support Executive

Department Icon Operations Maintenance & Support
Posted: 11 months ago
1-6 years
Ernakulam, Kochi
Operations Maintenance & Support
work from office
Full Time

Posted: 11 months ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

We are looking for a proactive and customer-focused Chat/ Email Support Executive to join our support team


Desired skills:


  • Handle customer queries via chat and email, providing timely and accurate support.
  • Be well-versed with our products and services to assist customers effectively.
  • Communicate clearly and professionally in both Hindi and English.
  • Coordinate with internal teams to ensure quick resolution of issues.
  • Collect customer feedback and upsell services where relevant.
  • Ensure all interactions are properly logged and documented.
  • Prior experience in chat/email support preferred.
  • Flexible to work in rotational shifts, including weekends.
  • Excellent written and verbal communication skills.
  • Knowledge of additional languages is a plus.

Skills

HindiBlended ProcessEmail SupportChat SupportEmail ProcessChat ProcessProcessExpression Blend

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

Similar Jobs

View all
Loading...
Bag Logo
Jobaaj
Get jobs like this by email

New Operations Maintenance & Support roles in Ernakulam.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.