Relationship Manager - Corporate Coverage - Mid Corporate - Wholesale Banking

Position Details:

Role: Relationship Manager - Corporate Coverage (Mid Corporate)

Function: Wholesale Banking

Location: Hyderabad

Job Purpose:

The job purpose is to spearhead business generation within stringent and dynamic regulations and the bank's risk appetite to expand the volume of trade.

Roles & Responsibilities:

• Ensure seamless customer onboarding by ensuring best in-class customer servicing standards and processes, and develop deep relationships to become the client's banking partner of choice.
• Understand client needs, business, and sector characteristics.
• Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the bank's policies.
• Accountable for customer acquisition, due diligence, and recovery.
• Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients.
• Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank.
• Gather and leverage market intelligence to incorporate best practices.
• Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals.
• Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes.
• Create and deploy strong mechanisms that can constantly measure and monitor customer satisfaction and envision changes to existing processes to improve specifications and performance.
• Ensure high quality customer service and review customer complaints in order to maintain customer satisfaction and increase the treasury business.