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Job Description
Greetings from Sutherland!
We are hiring immediate joiners for the International Voice Process Technical/Customer Support role. This opportunity is ideal for
Tenured who are passionate about customer service and have strong English communication skills.
Key Responsibilities
- Handle inbound international customer calls
- Provide technical support and issue resolution
- Deliver high-quality customer service
- Maintain accurate customer interaction records
Eligibility Criteria
- Should have 6 months of experience in international Voice Process.
- Excellent verbal communication skills in English
- Good articulation and problem-solving skills
- Customer-focused attitude with a willingness to learn
Shift & Work Details
- 5-day work week with rotational shifts, rotational offs. (WFO)
- Predominantly night shifts
- Two-way cab facility provided (up to 25 km radius based on shift timing)
(Note: Looking for people who can join us Immediately)
Work Location Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station
Selection Process
- 1. HR Interview
- 2.SD Panel Interview
- 3.Voice Assessment
How to Apply Interested candidates can apply via Naukri or share your resume to "Tamizh-8056522976" -
(Mention "Tamizharasi HR" on top of your resume as reference)
Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to TAHelpdesk@Sutherlandglobal.com.
Skills
AccentVoice ProcessBPOFluent EnglishCustomer HandlingInternational Voice ProcessFluentPatienceCustomer SupportTechnical SupportCustomer ServiceInternational Voice ProcessVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Sutherland is an experience-led digital transformation company that stands at the forefront of delivering exceptionally engineered experiences for both customers and employees. With a mission rooted in ensuring sustained delight, Sutherland leverages over 35 years of expertise in caring for its customers' clients, consistently delivering measurable results and driving growth. The company's foundation in proprietary, AI-based products and platforms is strengthened by its robust intellectual property and a focus on automation.
As a global team of professionals, Sutherland prides itself on operational effectiveness and a strong cultural cohesion. Its commitment to clients and to each other is a testament to its collaborative ethos. The organization's dedication to innovation and excellence has established it as a leader in its field, continually pushing the boundaries of digital transformation to meet the evolving needs of businesses and consumers alike.
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