Amazon Account Manager

Company Description Swevex Tech Solution (OPC) Private Limited is an independent IT, customer support, and e-commerce services company founded in 2020 and headquartered in Ranchi, India. The organization has grown from a small business process outsourcing firm into a trusted partner with a diverse client base across multiple industries. Swevex Tech Solution delivers end-to-end e-commerce management, marketplace account management, catalog development, advertising management, compliance support, and performance optimization. The team works closely with leading platforms such as Amazon, Flipkart, Meesho, and Alibaba.com to help sellers and brands build, manage, and grow their presence. By combining technology-driven strategies with strong partnerships, the company focuses on improving operational efficiency and supporting sustainable business growth.

Role Description This is a full-time, on-site Amazon Account Manager role based in Ranchi. The Amazon Account Manager will oversee day-to-day operations of Amazon seller accounts, including product listing creation and optimization, catalog management, inventory tracking, and pricing updates. The role involves monitoring account health, managing compliance and performance metrics, responding to Amazon support tickets, and resolving listing or policy issues promptly. The individual will plan and execute advertising campaigns, analyze sales and campaign performance, prepare regular reports, and recommend strategies to increase visibility, conversion, and revenue. Collaboration with internal teams and clients to align on goals, maintain clear communication, and ensure smooth execution of e-commerce activities on Amazon is a key part of this role.

Qualifications

• Experience with Amazon marketplace account management, including listing creation, catalog management, inventory oversight, and pricing updates.
• Skills in data analysis, reporting, and performance monitoring to track sales, advertising results, and account health metrics.
• Knowledge of Amazon policies, compliance requirements, and best practices for maintaining strong account health and resolving issues.
• Understanding of e-commerce operations, digital marketing concepts, and basic SEO for product content optimization.
• Strong communication and client-facing skills, with the ability to coordinate with internal teams and external stakeholders.
• Detail-oriented approach, problem-solving mindset, and ability to manage multiple accounts or projects simultaneously.
• Proficiency with spreadsheets and online tools; familiarity with Amazon Seller Central or similar platforms is highly beneficial.
• Bachelors degree in business, marketing, IT, or a related field preferred; prior experience in e-commerce or marketplace management is an advantage.