Sales Executive

Department Icon Business Development / Sales
Posted: 7 months ago
2-5 years
Rajkot, Gujarat
Business Development / Sales
work from office
Full Time

Posted: 7 months ago
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Job Description

The Sales Executive is responsible for generating new business, developing and managing clients, handling inquiries, preparing techno-commercial offers, and coordinating with internal teams through ERP and CRM systems to ensure timely order execution and customer satisfaction.

Key Responsibilities
  • Identify and develop new clients in solar, industrial, EPC, and infrastructure sectors.
  • Generate inquiries for LT/HT electrical panels and related products.
  • Maintain and strengthen relationships with existing customers to ensure repeat business.
  • Achieve monthly and yearly sales targets as assigned by management.
  • Participate in client meetings, site visits, and technical discussions.
  • Receive and register inquiries through email, phone, WhatsApp, and CRM systems.
  • Coordinate with design and engineering teams for BOMs, drawings, and technical clarifications.
  • Prepare and share techno-commercial offers with customers.
  • Follow up regularly for technical approval, BOM finalization, and order closure.
  • Maintain inquiry status such as open, under discussion, confirmed, or lost.
  • Act as the single point of contact for assigned customers.
  • Ensure timely response to customer queries and requirements.
  • Coordinate with production, dispatch, and accounts teams for smooth order execution.
  • Handle customer complaints, quality concerns, and delivery issues professionally.
  • Update inquiries, quotations, orders, and customer details in ERP/CRM systems.
  • Track orders from PO receipt to dispatch and payment closure.
  • Maintain accurate records of inquiries, quotations, purchase orders, dispatches, and payments.
  • Generate sales and order status reports for management review.
  • Ensure receipt and verification of purchase orders before processing.
  • Coordinate internally for GA drawing approvals, production planning, dispatch schedules, and invoicing.
  • Ensure timely sharing of documents such as drawings, test reports, certificates, and MOMs with customers.
  • Maintain proper documentation of quotations, approvals, emails, and MOMs.
  • Prepare weekly and monthly sales and pipeline reports.
  • Maintain confidentiality of pricing, customer data, and company information.
Skills & Competencies
  • MBA (in sales and Marketing) Diploma / BE / B.Tech in Electrical Engineering (preferred).
  • 25 years of experience in electrical panel manufacturing or EPC sales.
  • Strong knowledge of LT & HT panels, solar electrical systems, BOMs, and GA drawings.
  • Proficiency in ERP and CRM systems.
  • Good communication, coordination, negotiation, and follow-up skills.

Skills

SalesCrm SystemsCustomer SatisfactionSales Executive

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