PMO Analyst

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industrys largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, were the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, were always looking to identify talented individuals to join our team.

**This is a hybrid position that requires 2 days per week in office at our Bangalore location**

Reporting to Sr Director, The PMO Analyst will be working closely with project/team leads across multiple functions and regions, the PMO Analyst will administer core PMO tools, maintain key reports and dashboards, and help ensure that project and portfolio information is accurate, timely and accessible. This role suits someone detail oriented who enjoys working with data, has excellent knowledge and experience of PMO tools/systems and is ready to embrace AI and automation within PMO.

HOW WELL BE WINNING TOGETHER DAY TO DAY

• Administer and support core PMO tools, including PSA and related platforms/integrations (e.g. SuiteProjects Pro/OpenAir, Wrike, Salesforce, ADP) in line with agreed standards.
•  Build, maintain and improve operational and portfolio reports and dashboards using BI and associated tools (e.g. Power BI, Databricks, Excel, AI & automation tools).
•  Produce regular project and portfolio reporting for PMO, Ops and global leadership teams, ensuring data is accurate, consistent and clearly presented.
•  Support tracking of portfolio health, risks, issues, utilization and capacity, highlighting trends or anomalies for further review.
•  Monitor and govern adherence to agreed PMO processes and templates, and work with PMs and functional teams to resolve basic process or data issues.
•  Contribute to continuous improvement by suggesting enhancements to tools, reports and processes, including opportunities for automation and AI-assisted efficiency.
•  Act as a helpful point of contact for PMO tooling and reporting queries, working effectively across time zones.
•  Contribute to building a modern, AI-enabled PMO capability.
• Act as the go-to expert for PMO tooling, supporting users and resolving data/process issues.
• Go beyond reporting: highlight trends, risks, and actionable insights (capacity issues, utilization trends, delivery risks).

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• Bachelors degree in business, Information Systems, Engineering, Mathematics or a related field.
• 3–7 years experience in PMO, reporting, business analysis, operations or similar data/analytics-oriented roles.
• Experience in a professional services, SaaS or technology implementation environment is advantageous.
• Strong Excel skills (formulas, pivot tables, lookups, basic modelling).
• Practical experience with BI/reporting tools (e.g. Power BI, Tableau or similar).
• Experience with PSA or PPM tools and a good understanding of project, resource and time-entry data (e.g. SuiteProjects Pro, Wrike etc).
• Familiarity with CRM tools (e.g. Salesforce) is an advantage.
• Strong knowledge of and interest in AI tools, automation trends & innovations (particularly Copilot)
• Experience working in or alongside a PMO, project support, reporting or business operations function.
• You will own the integrity, usability, and evolution of PMO data, reporting, and tooling, ensuring leadership has accurate, timely, and actionable insights.
• Understanding basic project management concepts such as agile, waterfall, full project lifecycle, RAID, status reporting, change control etc.
• Able to work across multiple projects simultaneously and pivot to new initiatives at short notice as required.
• High attention to detail and strong focus on data accuracy and completeness.
• Excellent written and verbal communication skills (English)
• Ability to work independently, manage multiple tasks, and meet deadlines in a global, remote setting.
• Proactive mindset: identifies problems and drives solutions, not just reports them.
• Confident working with stakeholders across functions and seniority levels.

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and its how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

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