Synoptek - Project Manager - Dynamics AX

About the job:

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At Synoptek, we think globally and act locally. As the world's first Managed Experience Provider (MxP), Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client base to grow and transform their businesses. We are excited to have experienced continuous growth and, in keeping with that momentum, we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, drives growth, and delivers clarity. This is an exciting opportunity for you to be a part of this journey!

The Project Manager - Dynamics AX is responsible for leading end-to-end Microsoft Dynamics AX and Dynamics 365 Finance & Operations implementation projects across enterprise client environments. This role serves as the primary liaison between clients, business stakeholders, and delivery teams to ensure successful ERP solution delivery while managing project scope, timelines, budgets, risks, quality, and stakeholder expectations throughout the project lifecycle. The position supports project governance, business workshops, fit-gap analysis, system configuration validation, data migration, testing, deployment, change management, user adoption, and continuous improvement across Microsoft Dynamics AX and Dynamics 365 Finance & Operations engagements.

Mandatory Skills:

• Project management
• ERP knowledge
• Scrum and Agile
• Stakeholder management
• Client Communication

Role:

• Lead end-to-end Microsoft Dynamics AX and Dynamics 365 Finance & Operations implementation projects from initiation through post-go-live support.
• Serve as the primary point of contact for clients, stakeholders, and project teams throughout the project lifecycle.
• Conduct discovery sessions, business process workshops, and requirement gathering activities to define project objectives and solution requirements.
• Develop and manage project plans, schedules, budgets, resource allocations, and delivery milestones.
• Collaborate with Functional Consultants, Solution Architects, Technical Leads, Developers, QA teams, and business stakeholders to ensure successful project execution.
• Monitor project scope, timelines, budgets, risks, issues, and dependencies while implementing appropriate mitigation strategies.
• Facilitate project governance meetings, steering committee reviews, status reporting, and executive communications.
• Coordinate functional design reviews, fit-gap analysis, system configuration validation, and solution acceptance activities.
• Oversee data migration, testing, user acceptance testing, deployment, and production readiness activities.
• Ensure project deliverables meet quality standards, contractual obligations, and client expectations.
• Support change management, end-user training, knowledge transfer, and organizational adoption initiatives.
• Manage project escalations and collaborate with leadership to resolve complex business and technical challenges.
• Promote continuous improvement by identifying opportunities to enhance project delivery methodologies and operational efficiency.
• Mentor Functional Consultants and project team members while fostering collaboration, accountability, and delivery excellence.
• Stay current with Microsoft Dynamics AX, Dynamics 365 Finance & Operations, ERP implementation methodologies, and industry best practices.

FLSA: Exempt

EEO Statement:

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.

Location: Ahmedabad, Gujarat, India; Pune, Maharashtra, India

Education Qualification:

• Master's degree in Business Administration, Information Systems, Information Technology, Finance, Operations Management, or a related field is preferred.
• MBA or equivalent degree from a recognized university or college is preferred.
• Microsoft Dynamics certifications, ERP functional certifications, business analysis certifications, or project management certifications are preferred.

Desirable Skills:

• Microsoft Dynamics AX Certification
• Dynamics 365 Finance & Operations Certification
• PMP Certification
• PRINCE2 Certification
• Agile Certification
• Scrum Certification
• Finance Module
• Supply Chain Module
• Manufacturing Module
• Warehouse Management
• Projects Module
• Retail Module
• SQL Server
• Power Platform
• Dynamics AX Integrations
• Agile Methodology
• Waterfall Methodology
• Hybrid Delivery Methodology
• Enterprise ERP Projects
• Organizational Adoption
• Continuous Improvement
• Operational Efficiency
• Post-Go-Live Support