Manager - HR Operations

Key Responsibilities:

HR Operations & Compliance:

• Oversee end-to-end HR operational processes across the employee lifecycle (onboarding to offboarding).
• Ensure compliance with statutory and labor laws, including timely filings and audits.
• Partner with finance and legal teams for HR compliance and policy updates.
• Maintain and regularly audit employee records, HRMS data, and documentation.

Payroll & Compensation:

• Manage end-to-end payroll processing in coordination with finance/payroll vendors.
• Ensure accurate salary disbursements, deductions (PF, ESI, tax, etc.), and compliance reporting.
• Lead annual compensation reviews, benchmarking, and salary structure alignment with market trends.

Performance Management System (PMS):

• Own and manage the PMS cycle - goal setting, mid-year, and annual appraisals.
• Collaborate with leadership to ensure performance frameworks are fair, consistent, and aligned with company objectives.
• Provide training and support to managers and employees on performance tools and feedback mechanisms.

HR Data Analytics & Reporting:

• Track and analyze HR metrics including hiring trends, attrition rates, employee engagement, NPS, time-to-fill, and diversity metrics.
• Provide actionable insights through dashboards and reports for leadership decision-making.
• Leverage data to forecast workforce needs, identify risks, and support talent strategies.

Engagement & Retention:

• Support employee engagement initiatives and analyze effectiveness through surveys and feedback mechanisms.
• Drive insights from engagement/NPS surveys and recommend improvement strategies.
• Work closely with business units to identify retention risks and build proactive solutions.

Process Improvement & HR Technology:

• Continuously identify and implement process improvements to streamline HR operations.
• Champion the effective use of HRIS and other digital tools to improve operational efficiency.
• Lead or support HR digitization and automation initiatives.

Key Requirements:

• 10-15 years of experience in HR Operations.
• Proven experience in managing payroll, compliance, PMS, and compensation frameworks.
• Strong analytical mindset with proficiency in HR analytics - hiring, attrition, engagement, and NPS metrics.
• Advanced MS Excel skills (pivot tables, VLOOKUP, dashboards, charts, data modeling).