Key Account Manager - Branch Banking Emerging - IDFC First Bank

Position Title

Key Account Manager - VRM - IDFC First Bank

Department

IDFC Partnership Distribution

Level/ Band

204/209

Reports To

Cluster Sales Manager/ Cluster Head

Supervises

None

Geographic Area Covered

VRM Center Location

Stakeholders Internal

Training, Channel Marketing, Branch Operation, Product Management, Distribution Operation

Stakeholders External

Channel Partner

Strategic Business Development

• . The role holder should have the ability to achieve goals, efficiently execute target plans aligned with choice priorities
• . To plan target achievement, execute key priorities,
• Implements and monitors plans constantly to track progress to accomplish desired goals.

. To be able to multitask and balance competing priorities effectively, understands the value of time and is able to get more done in less time than others, is able to do significant value addition in driving organization goals

Sales & Compliance Management

. To achieve channel targets : Achieve Premium targets as per rolled out channel plan

. To achieve IDFC branch LG/ SP Activation Targets: To track track Input parameter like leads

. To create healthy pool of lead generation across VRM staff Ability to set high standards for self. Continuously improve own performance and meet or exceed objectives. Make joint field calls

• . To be a Domain Expert: knowledgeable of product, industry norms, financial markets, regulatory norms, channels, emerging trends, new developments
• . Should be able to apply the knowledge to enhance business prospects, understand problems and provides proactive solutions basis his specialized knowledge.
• . Ensures adherence to policies and procedures to cultivate a compliance culture in the team.
• . Maintain and observe Companys internal control standards, implement, and observe the Companys Compliance Policy.

Relationship Management

• . Building & Leveraging Relationships: Being able to connect with people naturally, show genuine concern for others,
• . Focuses on meeting customer needs both internal and external, able to persuade & influence outcomes without direct controls.
• . Develops networks and builds alliances with wide range of stakeholders to facilitate win-win situations.
• . Leveraging existing relationships well and is mature in creating strong personal rapport and build long lasting relationship.

.

Technical

• . Product/Subject matter expertise
• . Relationship building to closure
• . Finance / Insurance industry awareness
• . Self management
• . Peer level co-ordination and influencing skills

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising / Leadership skills

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

Essential

Desired

Qualification

Graduate

PG/MBA

Experience

1-2 years

Prior experience of handling similar roles