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Job Description
Role description
Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.
We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.
Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.
- Position Overview
Position Title |
|
Department | Proprietary Business - DSF (PFA) |
Level/ Band | 102/103/209/303 |
Role Summary
The Direct Digital Sales & Relationship Management team is responsible for driving customer acquisition, business growth, and revenue generation through digital and direct sales channels. The role focuses on building and maintaining strong customer relationships, identifying new business opportunities, managing customer portfolios, and ensuring high levels of customer satisfaction and retention. Responsibilities include sourcing new customers, driving sales conversions, supporting lead generation activities, managing account renewals, achieving assigned sales targets, and collaborating with cross-functional teams to deliver seamless customer experiences. The role also involves portfolio management, stakeholder engagement, and contributing to business growth by executing sales and relationship management strategies aligned with organizational objectives.
- Organizational Relationships
Reports To | Sales Manager - Direct Digital |
Supervises | - |
Job Dimensions
Geographic Area Covered | Zonal Area/ City/ Cities |
Stakeholders Internal | All cross functional departments |
Stakeholders External | Customers |
- Key Result Areas
Sales |
|
Customer orientation & reporting/ (MIS) |
. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. |
- Skills Required
Technical |
| |
Behavioral | ||
Essential | Desired | |
Interpersonal skills | . | |
Communication skills | . | |
Creative thinking skills | . | |
Supervising / Leadership skills | . | |
Teamwork Skills | . | |
Influencing skills | . | |
Relationship Building skills | . | |
Decision making skills | . |
- Incumbent Characteristics
Essential | Desired | |
Qualification | Graduate | MBA |
Experience | 5 Years | Prior experience of handling similar roles |
Disclaimer:
Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. If the application aligns with our requirements, you may be contacted for further steps. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:
Skills
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